Provider comparison worksheet

Compare dispensary payment providers.

Compare each offer using these 8 questions. Check what reaches your bank account, what equipment costs and who helps when a terminal stops working. Use the table below to compare your current provider with Triple G.

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Check the transaction type first. Triple G provides standalone, remote ATM-style cash access. It does not provide direct cannabis card processing. Ask each provider to explain its transaction flow in writing. See how Triple G works.

8 questions for each provider

Keep a copy of each provider’s written answers. Get an answer to each one before you sign.

On small screens, scroll across the table to see all 3 columns.

Use the middle column for each provider. The last column shows Triple G’s published terms.
Question	Details to confirm	Triple G’s published terms
1. Does each store qualify?	Ask which transactions count and how many days are used to work out the daily average.	Licensed cannabis stores can qualify for the equipment program with an average of at least 50 eligible transactions a day. Each store must meet this minimum. Confirm the eligible transaction definition and averaging period in writing. Check each location.
2. What fees will we pay?	Get a full list of monthly fees, equipment charges and extra costs. Ask for all fees charged to customers, too.	$0 monthly operating fee. Optional 4G costs $10 per terminal per month. Cases cost $30 each; docks cost $50 each. Confirm all customer fees in writing during your review. See equipment options.
3. What rebate will we earn?	Confirm the agreed rate, which transactions earn it and when it is paid.	Your rate is set during the payment review. Earned rebates are paid on the 15th of the next month. Calculator figures are illustrative. They are not a set rate for all stores. Read rebate terms.
4. When will funds arrive?	Check when Monday and Friday transactions reach the bank. Ask how bank holidays affect those dates.	Funds from Monday transactions are deposited by the end of the business day on Wednesday. Funds from Friday–Sunday are deposited by the end of the business day on Tuesday. Weekends and bank holidays can extend the schedule. See every deposit day.
5. What are the lease terms?	Check who owns the terminals, what you must return when service ends and who pays to ship them back.	Qualified stores can receive 4 NEXGO N82 terminals under a 1-year renewable $0 lease. Triple G owns them. You may cancel service and must return the terminals at your shipping cost. Returns are checked for damage. Read lease disclosures.
6. How will setup work?	Confirm whether terminals link to your POS. Ask who programs them and helps with activation.	Terminals arrive programmed for your account. Connect to Wi-Fi, then activate them with the team. They do not link directly to your POS or accounting system. Review the setup steps.
7. What can we see in reports?	Ask to see how staff can match records to deposits and check each store’s activity.	Reports show transaction activity by terminal and store. Use them to check your deposits. Read about reporting.
8. Who helps with problems?	Ask who handles terminal issues, when support is open and what to do outside those hours.	Technical support: Mon–Fri, 9 a.m.–5 p.m. Central. Sales and accounts: 7 days, 9 a.m.–8 p.m. Central. Technical support is not available 24/7. View support details.

Resolve open terms before you sign. Some terms are still being set: the return deadline, how damage is judged and what lost or damaged units cost to replace. The after-hours process for urgent tech issues and bank holiday funding details are also pending. Ask Triple G to confirm these terms in writing before you sign. Your signed merchant agreement controls. Read all program disclosures.

Compare the same month of activity

Start with the same month of actual activity. For each offer, count the transactions that qualify for its rebate. Multiply that count by the quoted rate. Then subtract that offer’s monthly fees and selected extras. List one-time costs on their own and note when each is due.

For Triple G, include optional 4G at $10 per terminal per month if you choose it. Keep any paid accessories and faster shipping on a separate line. A $0 equipment lease does not mean every option is free.

Use your actual quoted rate. The rebate calculator uses an illustrative rate, which is not a commitment. Read how to evaluate your current merchant rebate for more detail.

Bring these to your review

A recent statement with your fees and earned rebate.
Daily eligible transaction volume for each store.
Your current equipment agreement and return terms.
A list of stores and the number of checkout counters.
The questions each provider has left unanswered.

For more detail, read what to look for in a cannabis payment provider and questions to ask before changing providers.

Compare your current terms with ours.

In a 10-minute call, we’ll review your daily volume and fees. We’ll discuss the rebate and equipment your stores may qualify for.

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